Privacy Policy

Last Updated: February 2026

At eVidyaKosh ("we", "us", or "our"), accessible from evidyakosh.com, we are committed to protecting the privacy of our users. This Privacy Policy explains what information we collect, how we use it, and the measures we take to safeguard it, in compliance with the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023 (DPDPA) of India.

1. Information We Collect

We collect the following types of personal data when you use our platform:

• Account Information: Name, email address, phone number, and profile photo (via Google Sign-In).
• Academic Information: Class, board, subjects of interest, and learning preferences.
• Payment & Wallet Data: Wallet balance, transaction history, and payment details processed through our secure payment gateways (Paytm, PayU, Cashfree, PhonePe). We do not store your card or UPI details directly.
• Educator Data: For registered educators — qualifications, teaching subjects, hourly rates, availability, and bank account details for payouts.
• Usage Data: Pages visited, features used, session duration, and interaction patterns to improve our services.
• Device Information: Browser type, operating system, IP address, and device identifiers.

2. How We Use Your Information

• Provide, operate, and maintain our educational platform and services.
• Process wallet transactions, premium subscriptions, and educator payouts.
• Facilitate live tutoring sessions between students and educators.
• Personalize your learning experience based on your academic profile.
• Process error reports and disburse Report & Earn rewards.
• Communicate with you via email, WhatsApp, or in-app notifications for service updates and support.
• Prevent fraud, abuse, and ensure platform security.

3. Legal Basis for Processing (DPDPA Compliance)

Under the Digital Personal Data Protection Act, 2023, we process your personal data based on:

• Consent: You provide consent when creating an account and using our services.
• Legitimate Use: Processing necessary for providing the services you requested.
• Legal Obligation: Compliance with applicable Indian laws, tax requirements, and regulations.

4. Data Sharing & Third Parties

We do not sell, trade, or rent your personal data. We share data only with:

• Firebase (Google): Authentication, database, and hosting services.
• Payment Gateways (Paytm, PayU, Cashfree, PhonePe): Payment processing (governed by their respective privacy policies).
• Agora: Live video session infrastructure for tutoring.
• Law Enforcement: When required by Indian law, court order, or government authority.

5. Cookies & Local Storage

We use cookies and browser local storage to remember your preferences (theme, language), maintain login sessions, and improve user experience. You can manage cookie preferences through your browser settings.

6. Data Security

We implement industry-standard security measures including encrypted connections (HTTPS/TLS), Firebase security rules, and access controls to protect your personal data. However, no method of transmission over the Internet is 100% secure.

7. Your Rights

Under the DPDPA 2023, you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request erasure of your personal data (subject to legal obligations).
• Withdraw consent at any time by deleting your account.
• File a complaint with the Data Protection Board of India if you believe your rights have been violated.

8. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. Transaction records are retained for a minimum of 8 years as required under Indian tax and financial regulations.

9. Children's Privacy

Our platform is designed for students, including minors. We collect only the minimum information necessary. If you are under 18, you should use this platform under the supervision of a parent or guardian. Parents/guardians may contact us to review, modify, or delete their child's personal data.